Revenue Administration Modernisation Project (RAMP) - Business Process Analysis and Reengineering of Core Operational and Headquarter functions
This project formed part of the overall Revenue Administration Modernisation Project (RAMP) for which the Government of Croatia has received a loan of 50 million Euros.
This RAMP has four components:
1) Organisational consolidation and functional realignment of the Zagreb Tax Office
2) Knowledge and professional upgrading of tax officials and stakeholders
3) Technological upgrading for services, Management Information System and TIN Implementation
4) Modernization Management and Project support.