AEI partners up to support the development of new identity management strategies in public services – kick off of the H2020 IMPULSE Identity Management in PUbLic SErvices


The international H2020 project IMPULSE started on February 1, 2021. 16 partner organizations from 9 different countries in Europe combine their know-how and research interests in a project that connects public services with the digital single market. The first consortium meeting, the kick off meeting, took place online on February 8th.



Public services (as all others) are reaching the Digital Single Market (DSM). Secure and respectful electronic identity (eID) management is an important enabler for trust and confidence in the DSM. Emerging technologies can disrupt eID and have strong potential for empowering existing initiatives. In particular, IMPULSE focuses on 2 of the most promising and disruptive technologies nowadays: Artificial Intelligence (AI) and Blockchain, and their contributions to and impacts on eID.

IMPULSE will carry out a user-centric and multidisciplinary impact analysis on the integration of Blockchain and AI on eID in public services, evaluating benefits but also risks, costs and limitations, considering socio-economic, legal, ethical and operational impacts, together with framework conditions (like GDPR and eIDAS regulations, existing eID systems, and standards).

IMPULSE will use a demand-driven co-creation process as the guide, including pilot-oriented operational experimentation and involving Digital Innovation Hubs. A set of 6 representative and innovative case studies in Denmark, Spain, Bulgaria, Iceland and Italy, led by public service partner, will provide a variety of cultural, operational, legal, procedural and social contexts for research.

Two major outcomes will be produced:

  • Holistic AI and blockchain technology supporting GDPR-compliant eID to complement existing EU identity schemas, ensuring cross-border access and secure and adaptable requirements for actionable integration with other public service providers, and adoption by existing Trust Service Providers (TSP) to ensure marketability.
  • Actionable roadmaps (detailing pathways and good practices) for the adoption, escalation and sustainability of such advanced eID technologies by public services in the EU ecosystem, in different countries and at different levels (local, regional, national and cross-border), as well as recommendations for policy makers supporting political accountability and responsibility.

The AEI has a critical role in maximising the impacts of IMPULSE by experimenting with and transferring the practical use of the eID management approach to the living practice of ministries, municipalities, and other public service providers. To this end, the AEI supports the SWOT analysis, the development of blueprints to enhance the engagement of stakeholders as well as the creation of sustainable roadmaps while considering the specificities of the contextual framework.

This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 101004459


For initial information see:


Basic information on IMPULSE


Project number: 101004459

Project period: 01.02.2021 – 31.01.2024

Project leader: GRAD

Partner of IMPULSE:


Tree Technology Sa TREE Spain
Lappeenrannan-Lahden Teknillinen Yliopisto Lut LUT Finland
Agentur Fur Europaische Integration Und Wirtschaftliche Entwicklung Gmbh AEI Austria
Association Du Pole De Competitivite Transactions Electroniques Securisees TES France
Aarhus Kommune ARH Denmark
Gobierno Vasco – Departamento Seguridad ERTZ Spain
Ayuntamiento De Gijon GIJON Spain
Obshtina Peshtera MOP Bulgaria
Reykjavikurborg RVK Iceland
Unione Italiana Delle Camere Di Commercio Industria Artigianato E Agricoltura UC Italy
Cyberethics Lab Srls CEL Italy
Alice Biometrics Sl ALiCE Spain
Fraunhofer Gesellschaft Zur Foerderung Der Angewandten Forschung E.V. ISI Germany
Fundacion Centro Tecnoloxico De Telecomunicacions De Galicia GRAD Spain
Infocert Spa ICERT Italy
Deutsches Institut Fuer Normung E.V. DIN Germany